IT Program Manager

Job Detail

  • Career Level Management
  • Experience 8 Years +
  • Gender No preference
  • Industry IT Services
  • Qualifications Degree Bachelor
  • Major IT, computer science or related field

Job Description

  • Works within IT, cross-functionally and with vendors, in order to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, and operational improvements.
  • Use Project Management expertise to lead delivery across complex engagements, maximize delivery impact, transform the client’s thinking, and influence their decision making.
  • Manages cross-functional teams of employees, vendors and customers responsible for the definition and delivery of the Client’s systems and services.
  • Reviews external client’s demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations
  • Own all aspects of delivery and client relationship building; focus on delivery excellence and creating lasting change for clients.
  • Develop trusted relationships with client executive teams and industry organizations that result in new business opportunities.
  • Develop, communicate, and implement program / project risk / issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance).
  • Possesses expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools
  • Define a technology roadmap that includes deliverables focused on the continued improvement of the supported solutions, and empowering a DevOps culture through the use of automated platform capabilities underpinning customer-focused product engineering and development.
  • Delivers DevOps pipelines that apply automation to the software development process and improves the efficiency, security, stability, and quality of applications being delivered by project and product teams.



  • Bachelor’s degree in IT, computer science or related field
  • 14+ years in an advanced management role (preference given to those with program management experience)
  • Bilingual candidate– Must
  • PMP certification is desired
  • Working knowledge of Develops and related tools implementation
  • Outstanding working knowledge of change management principles and performance evaluation processes

Required skills