for a Government Healthcare Facility in Qatar

Job Description:

• Communicates effectively in person or over the telephone in booking and registering the appointment for the patient’s information.
• Responsible for Patient registration in Cerner/Office Suite with correct details of Patients.
• Answers telephone and directs individuals to appropriate (department/person) and gives information where necessary.
• Performs an occasion routine typing or word processing of lists where
  speed and accuracy are not major factors.
• Transmits information or documents to customers, using computer, mail, or facsimile machine in a timely and efficient manner.
• Handles any assigned duties by the supervisor or department head.
• Operate office equipment such as photocopiers, fax machines, etc.
• Performs miscellaneous job-related duties as assigned.
• Will maintain a high level of confidentiality while handling patient data/medical records.
• May work on weekends and/or various shift assignments.
• Strong customer service skills, communication skills, and courteous.
• Understanding and meeting patient and customer needs.
• Fully conversant with HMCs vision, mission, and values, and the departmental priorities in their area.
• Shows respect and excellent service when dealing with patients,
  customers, and visitors to the Corporation. Colleagues, superiors, and subordinates
• Works in all types of teams and groups to achieve the best, collective
  results possible for HMC and patient outcomes.
• Gives and receives oral and written information I an easy to
  comprehend, timely, open, and effective manner.

Qualifications:

• Diploma in Hospitality or a vocational training in concierge section OR
  High school or equivalent education

Experience Required:

• 3 years in similar field within a health service environment

Age

• Minimum of 20 years and maximum of 45 years old

Gender

• Male and Female

Language Requirements:

• Must be fluent in English verbal and written.